EAA - rising to the challenge of Covid-19


Transportation of patients with Covid-19

Safety-first procedures

COVID-19 has affected everyone in every corner of the globe – we’ve all had to make changes to prevent the virus spreading, and that’s particularly true in the aeromedical transport industry.

At European Air Ambulance (EAA) we take our responsibilities incredibly seriously, and clients can be reassured that we have streamlined safety-first procedures in place to deal with the transportation of patients with Covid-19.

Using experience gained during the summer pandemic peak when, at the request of the Luxembourg government EAA transferred Covid-19 patients between hospitals in France where health services were overstretched, we have now rolled the service out on a wider international basis.

Our aim is to ensure the safety of patients and our medical and flight crews transporting them - an approach that underpins every mission flown by EAA - and of course prevent any further spread of the virus.

Life-saving treatment and safety protocols

Once tasked with a mission, our control centre will activate different protocols depending on whether the patient has a confirmed positive or negative diagnosis, and taking their wider medical condition into account, with additional procedures for those whose Covid-19 status is unknown.

As one of Europe’s largest specialised aeromedical service providers, offering cost-effective worldwide emergency repatriation 24/7/365 on our fleet of dedicated air ambulances, we have the experience to deal with patients needing intensive life-saving treatment while minimising the risk of transmission.

Having previously developed a ground-breaking Infectious Disease Unit for the safe transport of Ebola cases, we have now adapted this for use by patients with Covid-19. And thanks to our range of additional state-of-the-art equipment and expert crews, we know that our missions are medically safe and legally compliant, while always observing the highest quality standards that we are renowned for.

International coordination by our multilingual control center

Every transportation request we receive is analysed on an individual case-by-case basis, taking into consideration medical, geographical and political information. All missions are co-ordinated with local and international health authorities, whose decisions we follow at all times and with whom we remain in daily contact as we continue to monitor the global Covid-19 situation.

Our Luxembourg-based team are always on standby to respond to mission requests from existing clients, who include insurance and assistance companies, individuals, NGOs and governments around the world, and of course new clients looking for the level of service and value-for-money that we offer. So don’t hesitate to get in touch with our multilingual control centre, to discuss how we can assist you through these difficult times.

Contact us for more information

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