EAA plays a crucial role in humanitarian missions worldwide, working in close co-operation with governments, NATO, the UN, and aid organisations around the globe.
As well as offering extensive and wide-ranging experience, EAA’s particular strengths in humanitarian missions include:
- Direct, immediate and flexible response to local and international partners
- Operational 24/7/365
- Wide range of operational means: air ambulance planes, rescue helicopters, medical teams, logistics
- Rapid response: able to start an international mission within 2 hours
- Dedicated and experienced staff with ongoing training and state-of-the-art equipment
Partner for emergency.lu
Luxembourg Air Ambulance, the aircraft operator of the EAA brand, is a founding partner of emergency.lu - a mobile, satellite-based telecommunications platform providing internet and phone connections to support humanitarian organisations working in disaster zones.
Funded by the Luxembourg government and available at no cost to the international aid community, emergency.lu allows equipment and personnel to be deployed to affected areas within 12 hours – ensuring lifesaving efforts can be co-ordinated in the immediate aftermath of a large-scale disaster.
A public-private partnership, the system was developed in close collaboration with the World Food Programme (WFP), and to date has been deployed in nearly 20 countries including Haiti, Sierra Leone, South Sudan, Nepal and Syria.
The first contract was signed in 2011, then extended in 2014 – and following the latest agreement in December 2020, will now run until 2026.