Luxembourg, 22 February 2011 - Two names synonymous with high quality, critical care air medical transport, European Air Ambulance and Skyservice Air Ambulance, have announced a cooperation agreement that will see them providing wing-to-wing transfer of patients on both sides of the Atlantic.
On February 22nd, 2011, during the International Travel Insurance Conference (ITIC) Americas held in Miami, Skyservice Air Ambulance and European Air Ambulance (EAA) organized a special reception to officially announce their collaboration. Following a speech highlighting the advantages and the level of quality provided by both operators, Laurent, Saeul (Managing Director EAA) and Sam Cimone (Vice President Skyservice AA) signed the agreement, officially launching their partnership.
Wing-to-wing transfer has long been the subject of debate, but when flying a patient from one continent to the other, both companies agree that the best option is to use an air ambulance service that has decades of experience on their side of the Atlantic.
EAA and Skyservice Air Ambulance have established excellent coordination, clear processes and good communication. The combined knowledge and experience of both companies will provide optimum service to their clients.
Critical patient transfers will take place in secure environments at the relevant service’s home airfield - in Canada at the Skyservice Air Ambulance bases in Montreal or Toronto and in Europe at the EAA bases in Luxembourg or Baden/Karlsruhe Airport. All three facilities have state-of-the-art medical equipment.
The new service also helps to accelerate the repatriation of patients. No time will be lost on obligatory crew rest since the wing-to-wing transfer will take place at the end of duty time and include the handover of the patient to a fresh crew from the partner organization.
Crews from both services have undertaken air ambulance flights with wing-to-wing transfer over the past few months, allowing both partners to gain valuable experience on how to best perform these joint missions while remaining focused on the key objective – providing the best possible care for the patient.
The collaboration also gives clients more options in the services they provide patients. Both air ambulance services can be contacted to undertake a mission, and they in turn coordinate with the partner service to ensure optimal repatriation. Having an established, formal partnership also provides transparency for clients who may be concerned about liability. They can remain informed of progress throughout the mission and of which air ambulance service is providing the patient transfer, easily tracking the patient’s location via online tracking tools.
Very few air ambulance services can offer comparable tailor made solutions for complicated transport missions. Both European Air Ambulance and Skyservice Air Ambulance agree that their joint venture will provide the best option for fast and safe trans-Atlantic medical flights.